Scenario Testing Exercise
A Scenario Testing Exercise involves practicing the response of an incident (e.g. Earthquake/Tsunami, aggressive customers, active shooters etc.), through preparing for the event, running the event, debriefing the findings, embed learnings and continually improving to keep your workplace safe and secure for you, your staff and your customers.
Why perform a Scenario Testing exercise?
When bad stuff happens, are you confident that your business is truly able to keep your people and customers as safe as possible?
We’ve worked with so many businesses that have a plan, somewhere, in a draw... Some incident management plans can also seem over engineered, or worse, under engineered. We often hear “I’m not 100% sure what we would do and how we’d recover, if bad stuff did happen.”
A Scenario Testing Exercise can help answer these questions.
Scenario Testing embeds organisations readiness, by using the response “muscle” more. The more you use the muscle, the more natural the response to an incident becomes, the safer the people.
A well planned scenario test should be a simple, fun and interactive process, which we find brings a cross section of the organisation together, with a common goal – keeping safe and well. By creating real long-term value it can also be a great culture boost to get cross organisational teams working better together.
Because forward thinking organisations know the benefit of planning for the uncertain. "Stuff" happens and it’s the scenario testing that will see you be more resilient and recover faster.
Scenario testing allows an organisation to flex their “incident management” muscles in a safe environment, to provide confidence that staff have the right skills and tools to deal with an incident when it occurs.
Which Scenario Testing Exercise Provider should I use?
Look for a Scenario Testing Exercise provider that you can Trust., who has independence and the experience of running real critical incidents, so they know what works operationally when stuff goes bad.
A good provider will listen to your requirements and then tailor a scenario test exercise to meet your current requirements, be they very simple, or more complex if the situation requires it. Your Scenario Testing exercise should be unique to your organisation, as you will have unique circumstances that present different risks.
An initial discussion around approach with the provider should allow you to understand their experience and get a good feel for Trust.
QRisk Scenario Test Exercises
QRisk are experts in performing Scenario testing exercises in New Zealand and Australia. We specialise in providing well planned desktop scenario exercises and strong facilitation during the exercise to ensure stakeholders can positively engage in the exercise process to build both confidence and readiness.
QRisk designs fit for purpose scenario tests for an organisation’s specific requirements, with exercise types ranging from:
Orientation exercise (e.g. a walkthrough of op’s command centre)
Drill exercise (e.g. lockdown practise)
Desktop exercise (e.g. Discussion around a scenario, and formulation of response)
Functional exercise (e.g. An operational exercise where participants perform their role for a scenario)
Full Scale exercise (e.g. a field exercise with functional exercise, plus operational execution “on the ground”.)
Our value add is our approach - we use design thinking methodologies to engage with key stakeholders to truly understand concerns and gain alignment. We look at the exercise with people at the centre to create enduring change and provide a fit for purpose incident management exercise.
Crown entities, national and international organisations have relied on us to run their incident management exercises, meaning you can have full confidence in our expertise.
We love to work collaboratively with our clients, to precisely understand their needs and allow them to be an integral part of a co designed scenario test which can be an enabler for meaningful change using an exercise development.
Contact us today where we can discuss your requirements - confidentially.